Feedback 1000

If you've read my blog before or perused the www.FADQ.uk website you'll know that I've been heavily influenced by www.EscapeTheCity.org

One of the snippets of advice I took with me came from one of their classes aimed at people running start ups, @RobFitz stated that "every founder should personally make contact with their first thousand customers".

So that's what I did today. I emailed each and every user* of this free service, personally and individually. Just to say hi and see if they (you?) had any comments or suggestions.

*seems odd to call them customers when it's a free service. 

I’ve had a couple of responses from people so far, mainly those who live in different timezones but I eagerly await the morning time in the UK. I love to hear from everyone, comments, queries, suggestions, just hit reply to the emails you send and you’ll help this service grow.  


I was about to promise a rapid response to your emails but as I write this I am in Utah in the USA. That’s a 7 hour time difference to the UK and I’m hiking this week where my signal is patchy. 

I’m attempting to live the "digital nomad" dream of working wherever I am. After leaving my office job of a decade in July, I planned a couple of months abroad and fortunately given the age we live in, I’m very happy that I haven't had to put FADQ on hold. 

During my travels I’m not only skydiving (my main passion) but I’m also touring. The photo shows the view from the River Rock Roasting Company coffee shop where I emailed all of the users from. What you can’t see or hear is the river running through the Canyon below.  For for the eyes and ears. Food for the soul.

The view from where I emailed the entire user base personally and individually. Food for the eyes and ears. Food for the soul.

The view from where I emailed the entire user base personally and individually. Food for the eyes and ears. Food for the soul.