Feedback 1000

If you've read my blog before or perused the www.FADQ.uk website you'll know that I've been heavily influenced by www.EscapeTheCity.org

One of the snippets of advice I took with me came from one of their classes aimed at people running start ups, @RobFitz stated that "every founder should personally make contact with their first thousand customers".

So that's what I did today. I emailed each and every user* of this free service, personally and individually. Just to say hi and see if they (you?) had any comments or suggestions.

*seems odd to call them customers when it's a free service. 

I’ve had a couple of responses from people so far, mainly those who live in different timezones but I eagerly await the morning time in the UK. I love to hear from everyone, comments, queries, suggestions, just hit reply to the emails you send and you’ll help this service grow.  


I was about to promise a rapid response to your emails but as I write this I am in Utah in the USA. That’s a 7 hour time difference to the UK and I’m hiking this week where my signal is patchy. 

I’m attempting to live the "digital nomad" dream of working wherever I am. After leaving my office job of a decade in July, I planned a couple of months abroad and fortunately given the age we live in, I’m very happy that I haven't had to put FADQ on hold. 

During my travels I’m not only skydiving (my main passion) but I’m also touring. The photo shows the view from the River Rock Roasting Company coffee shop where I emailed all of the users from. What you can’t see or hear is the river running through the Canyon below.  For for the eyes and ears. Food for the soul.

The view from where I emailed the entire user base personally and individually. Food for the eyes and ears. Food for the soul.

The view from where I emailed the entire user base personally and individually. Food for the eyes and ears. Food for the soul.

It's my party and I'll cry if I want to

We hit our fifty day anniversary last week. That's ten whole weeks of daily questions about First Aid. I wonder how many people have got 100% right so far?

As it was our birthday, I threw out a random comment about cake and how I hoped you'd have a slice on our behalf.

I just wanted to share this photo with you that Maggie McMahon contacted us with. It fair warmed my cockles to receive that. However I was less happy that she called it 'my' 50th. Why I oughtta...

"Probably not the best pic but a damn good piece of cake. Happy 50th Brian Cumming :-) "

"Probably not the best pic but a damn good piece of cake. Happy 50th Brian Cumming :-) "

 

Here's to another 50 questions, the turn of the century and more cake!

PS We love to receive your feedback. About everything. Maybe you like something. Or don't like something. Maybe there's a subject you'd like covered? All you have to do is hit reply to any of the emails and I'll see them. Go on, try it.

A Happy Accident

I was horrified and tried to stop him as he provided running commentary on how stupid the casualty must have been to have gotten into that situation. I pleaded with him not to. I felt like he was laughing at my project and belittling my dream as he ran through potential options to "help" the casualty... But my Escape classmates thought it was hilarious and they were laughing out loud and giggling.